Description
To use this product the host USB-C port from your device must support DisplayPort Alt Mode and Power Delivery
Use HDMI2.0/DP1.4 or above cables for optimum performance
USB 3.1 Type-C Overview
USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection.Your device automatically uses the appropriate mode if it's supported
Display connection be limited
Make sure the device you're connecting to is supported and that you're using the right cable
DisplayPort connection might not work
Try using a different cable
Try these solution
Make sure your device and cable supports the same USB-C features as the TOTU docking station
Make sure the docking station is connected directly to your host device
Make sure the docking station is connected to the USB-C port on your host device that supports the correct Alternate Mode
For example if you're connecting a USB 3.1 Gen2（Type C） Alt Mode device make sure you connect to the USB-C port that supports Displayport alt mode and power delivery
Possible causes
The docking station you connected to has new features for USB-C that your host device or connect cable doesn’t support
The docking station isn't connected to the correct USB-C port on your host device
The device is using an external hub or dock to connect to the docking station
Too many other Alternate Mode devices or dongles are connected to your host device
Audio/Mic Remind
Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore
To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers
USB Accessories Disabled Solutions
If you experiencing the problem
Solution 1 Please unplug and re-plug
Solution 2 Reset the SMC of your device
Features
- Massive Docking Station:macOS doesn't support MST (Multi Stream Transport), it only mirrors one screen to the other instead of extending to two separate screens. Expand your productivity with peripherals.Upgrade your Type-C Tablet or Laptop.Connect up to three additional monitors and nine accessories through a single Type-C cable.More ports,more power,expand your devices connectivity.DVI dual-link and DisplayPort cannot be directly connected, a DP to DVI cable is needed.
- Triple Display for Windows: Triple display: HDMI+HDMI+DP, but only Windows system support the Triple display, Mac OS is not supported.Mirror or extend your screen with the USB C adapter display. Stream 4K UHD or Full HD 1080p video for a cinema-like feeling. 3840x2160 output only available when using HDMI or DP display or mirror the three displays.If MULTIPLE displays are connected for display extend, each will be limited to a maximum resolution of 1080P.
- Ultra High Speed Data Syncing : Two 3.0 USB ports support transmission speed rates of up to 5 Gbps. Two USB 2.0 ports with 480 Mbps transfer speed.Due to the USB 3.0 radio frequency interference to the wireless connection, it is advisable to connect the USB 2.0 port which located in the opposite side of USB 3.0.The USB ports are intended for data transfer. They only provide minimal 0.5A charging.
- Widely compatibility:Compatible with the latest laptops and smart devices with USB C port: Mac book 12"/ Pro, Mate Book X, mi air 12. 5/13. 3, Google chrome-book 2016 etc. Work on windows 7/8/8. 1/10, Mac OS X 10. 6, Linux 2. 6. 14 or late operating System; Please refer to the product description below for more detailed information. （Hp charging and Incompatible problems may be due to HP as they do not allow 3rd party charger to charge their laptop. Hip devices must use the original charger. )
- Plug-play and MAC stylish design:Mac only offers mirroring the two external displays.Used with no external drives,easy operation. Unibody aluminum alloy ionized finish, extremely compact and slim,Perfectly match your MacBook or other Type C Laptop. An ideal device for daily carrying, commuting and travelling.